Description
1 Year Express Swap Maintenance + 2 Years Return to Factory (3 Years Total)
– Next Business Day Advance Replacement Parts Service
– Qualifying Products: SurfRAID TRITON 12F4S, 12F4D, 12F8S, 12F8S+, 12F8D, 12F8D+, 12JS, 12JD, 12J6S, 12J6D, 12S3, 12S6S, 12S6S+, 12S6D, 12S6D+, Xyratex 6412E, 6412E-EBOD and Xyratex 6500E, 6500E-EBOD systems
Single/Dual Controller RAID / FC / SAS JBOD Systems
– Includes: All internal components and accessories as follows: Disk Drives, RAID Controller(s), Power Supplies, Cooling Modules, Backplane, Chassis, SAS cables up to 3M, Fibre Channel LC/LC cables up to 5M and LC SFPs. (Note: HBAs and Battery Backup Modules are not covered)
– Business hour support, Monday – Friday, 8AM-5PM Pacific Time, Excluding Holidays.
